Shipping policy
Last updated: October 2026
Thank you for shopping with Yumli. Below you'll find everything you need to know about how we ship your order.
Order Processing
Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day. You will receive a confirmation email when your order is placed and a second email with tracking information once it ships.
Shipping Rates
We currently offer free standard shipping on all orders during our Launch Sale. If shipping fees apply in the future, the exact cost will be shown at checkout before you pay.
Delivery Times
Estimated delivery time is 7–15 business days after your order ships. These are estimates, not guarantees. Delays can happen because of carrier volume, weather, customs or other factors outside our control.
Shipping Destinations
We currently ship to addresses within the United States.
Tracking Your Order
Once your order ships, you will receive a tracking number by email. Tracking may take 2–5 days to show updates after the label is created. If you have no tracking update after 5 days, contact us.
Multiple Items and Gifts
If your order includes more than one item or an included accessory, the items may arrive in separate packages and on different dates. You do not need to do anything. Each package will have its own tracking.
Incorrect Address
Please check your shipping address at checkout. We are not responsible for orders sent to an incorrect or incomplete address entered by the customer. If you notice a mistake, contact us as soon as possible. We can only change an address before the order ships.
Lost, Damaged or Missing Orders
If your package arrives damaged, is missing items or never arrives, contact us within 30 days of the estimated delivery date. Include your order number and, if possible, a photo. We will work with you to send a replacement or issue a refund.
Contact Us
Questions about your shipment? Email us at theyumli@outlook.com. We reply within 1–2 business days.